Frequently Asked Questions
What is the definition of an “antique” or “rare” print?
Most
of our prints are at least 100 years old and some are almost four hundred years
old. They were printed in limited numbers on hand made paper (in many cases)
and hand-colored. This is in contrast to mass-produced prints made today using
high-speed presses (offset lithography).
The antique prints that we sell fall into the category of “Decorative” prints
which generally means that they are prints that originated as bookplates from
rare books. In some cases, they are one of only a few hundred that were printed
and so they are very rare indeed.
Do you sell reproductions?
Never. All of our prints are original
and authentic antiques and the dates and information about the print given
in the description are accurate. Guaranteed.
Do you offer proof of authenticity?
We will be happy to provide a certificate
of authenticity at no extra charge. This handsome document has all of the information
listed relevant to your print(s) and is especially helpful for valuation and
insurance purposes.
Do you sell the prints matted?
All the prints sold from our online catalog
are sold without mats unless otherwise noted. We feel that it is best to have
the matting done on your end so that they will best match the type of framing
that you choose. However, should you wish for us to mat them, we can do so
using a high quality, museum quality antique white acid-free mat. For pricing,
please inquire when ordering.
Do you sell the prints framed?
Framing styles are so numerous that there is
no practical way to offer this service on the Internet. Framed items are also
difficult to ship without breakage and this is another reason that we do not
sell framed prints.
Do you have colorist services available for uncolored prints?
Yes. We have a fine colorist available to hand-color any uncolored print that we have in inventory. Our colorist will also hand-color other prints that you already have in your collection, but wished were tinted. This service is competitively priced and the turnaround time is reasonable. Just contact us at info@stonegateprints.com for your estimate.
How do I pay for my order?
Orders are charged in US$ dollars. You may charge
your order on all major credit cards using either Google Checkout or PayPal.
PayPal also offers an e-check payment option although this method of payment
is subject to clearance.
When is my credit card billed for the order?
Your credit card is not charged
until you order is ready to ship.
How much do I pay for shipping?
Nothing! At Stonegate Antique Prints, domestic
shipping (within the US) by USPS First Class Mail is included with your order.
International clients benefit by deducting 10% from their actual shipping charges.
Why
is shipping insurance required?
Most prints are difficult, if not impossible,
to replace. To protect our client’s order from damage or loss, we require
that postal insurance be taken on all orders. The insurance is billed at
actual cost to the client and no profit is made from it.
What are your delivery times?
Within the US, print orders are shipped by USPS
First Class mail from our East Coast location. Generally, it does not take
longer than four to five days to receive your order. If you need faster delivery,
then priority or express mail service is available at actual cost to the client.
International orders are dealt with on a case by case basis to determine the
best option for the client and delivery times will vary accordingly.
Do you
ship worldwide?
We are happy to ship to clients the world over.
How do you pack the prints
for shipment?
Your order is packed flat using all new materials in a smoke-free
environment. We take pride in our packing techniques and endeavor to pack your
order in such a way as to minimize the possibility that it will be damaged
in transit. We have had numerous compliments on the care and quality of our
packaging.
Do you answer questions about prints?
We gladly answer questions pertaining
to the prints that we sell in our online catalog. Due to the large volume of
requests for other items, we regret that we cannot answer print questions of
a general nature.
Do you appraise prints?
We do not appraise prints over the Internet simply
because it does not allow us to view the item firsthand. Viewing an antique
print in person is the only way to distinguish the subtleties of an item
and to allow for an honest evaluation of condition, coloring and authenticity.
If you live near our East Coast location,
we would be happy to speak with you about arranging an appraisal.
For appraisals out of our area, we suggest contacting an antique print dealer,
gallery owner or auctioneer in your locale with sufficient experience dealing
with the type of print that you want to have appraised.
Why do antique prints
cost more than modern ones?
They are much more difficult to find, cost considerably
more to buy and keep in inventory and represent the purchase of an item of
art much more likely to appreciate than a mass-produced modern reproduction.
Do
you buy old books, prints and maps?
We are sometimes, but not always, in the
market to buy these items. If you have an item that fits in with the themes
of our catalog, simply send us an email with the title and a brief description
(no photos) of what you have to sell. If we are interested in knowing more,
we will contact you for more information.
Do you offer discounts to persons
in the interior design and decorating fields?
We are pleased to offer discounts
to persons engaged in the design and decorating fields. Business license information
and/or tax resale number required. Please contact us for more information.